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Technical Customer Support Engineer
Descrierea postului

Technical Customer Support Engineer will be responsible for bringing creative support via numerous communication channels to Wazdan Platform users - both external and internal - while managing daily configuration, monitoring and maintenance of the Platform as well.

Cerinte
  • Experience in Customer Support and/or Account Management
  • Good knowledge of Internet technologies, software solutions used in development, data collecting/processing, Internet security
  • Strong analytical skills and creativity in problem solving with non-linear and multitasking approach
  • Excellent written and verbal communication skills in English
  • Ability to work under time pressure while maintaining focus on multiple short-term and long-term goals
  • At least brief knowledge of key features of programming languages and frameworks (PHP, Symfony, C++, Java, Python, SQL, etc.) and web based gaming industry would be an additional advantage
Responsabilitati cheie
  • Support users on the Wazdan Platform with their daily tasks
  • Create easily-human-understandable documentation and contextual help
  • Troubleshoot complex technical problems
  • Maintain global configuration and pursue it’s constant optimisations
  • Drive improvement and development of new features, internal tools and processes
  • Maintain certain level of stability and QA assurance within the Platform
  • Address Customers/Partners requirements in regards to products and services offered
Aplica pentru acest post
Junior Technical Customer Support
Descrierea postului

Junior Technical Customer Support will be responsible for numerous daily tasks required by Wazdan Platform operations assigned by Technical Customer Support staff including researching, testing, monitoring, maintenance and configuration.

Cerinte
  • Good knowledge of Internet technologies, fluency in software operation, data collecting/processing, Internet security
  • Strong analytical skills and creativity in problem solving with non-linear and multitasking approach
  • Good written and verbal communication skills in English
Responsabilitati cheie
  • Support users of Wazdan Platform with their daily tasks
  • Troubleshoot technical problems
  • Perform new feature testing
  • Write product and feature briefs, maintain daily progress on development tasks
  • Develop own qualifications and pursue arising opportunities
Aplica pentru acest post
Art Lead (Game Designer)
Descrierea postului

Our team is a team of talented people, full of passion for games. Every year we release a dozen or so new titles on the market and constantly raise the bar for ourselves. 

That's why we are looking for lovers of games and new technologies to help us create even better games. 

We offer:

  • A fully remote job in a tight-knit team operating in a friendly, non-corporate environment.
  • Flexible working time.
  • Competitive salary.
  • Participation in engaging and ambitious game projects.
  • Independent work on projects if you have the required skills and experience.
  • Cooperation with an experienced team of graphic designers and animators enabling you to exchange experience and continuously broaden your knowledge.
  • Development opportunities depending on your commitment and performance.
Cerinte
  • you have at least one year's experience in a similar position; 
  • you have experience of working on projects based on digital painting and raster graphics; 
  • you have the ability to give the project the desired style and the ability to find unique solutions to visual problems; 
  • you have an excellent work organization that allows you to move smoothly in a medium-sized team; 
  • you are communicative, able to present your visions and comments clearly at all stages of the team's work; 
  • you are highly motivated to work on interesting, ambitious game projects and the desire for continuous development; 
  • you have knowledge of Adobe Photoshop, which allows you to make small sketches, simple corrections, and knowledge of basic graphic tools and issues related to 2D animation.
Responsabilitati cheie
  • creating games using the digital painting technique; 
  • developing concepts and visualizations of games on the basis of the presented design assumptions; 
  • managing the work of teams of graphic designers and animators from the stage of initial sketches to the stage of the final cut of the final product; 
  • following and analyzing current trends in the game industry; 
  • coordinating work in parallel in several projects (work based on project management systems).
Aplica pentru acest post
Compliance Specialist
Descrierea postului

We are currently seeking to employ a Compliance Specialist to compliment our team. The selected cadidate with take full resposability of the internal procedures and also ISO. The role person employed for the role will deal with all the internal controls including auditing, mitigating risk and also suggest improvements to the CEO and company directors.

We offer:

  • Stable employment conditions in a company with an established position;

  • Attractive salary and the possibility of remote work;

  • Diversity of entrusted tasks and real impact on the development of the company;

  • Possibility of profession development;

  • Subsidy to the sport card and medical care.

 

Cerinte
  • Higher education – preffered fields of study: law, economics, banking and finance;

  • Experience (minimum 2 years) in the legal or supervisory department (compliance);

  • Knowledge/interest in: AML, GDPR, ISO;

  • Fluent English – both speaking and writing, including legal terminology;

  • High motivation and commitment;

  • The ability to think analytically and problem solving

  • Good work organization;

  • Knowledge of MS Office packages (Word, Excel, Power Point)

  • Able to work as a team

  • Knowledge of training, preferably with a train the trainer background.

Responsabilitati cheie
  • Advice and support all the teams in the planning and implementing of new projects and business changes. This will include ISO compliance, as well as applicable regulatory procedures and guidelines;

  • Identification and assessment of compliance risk related to the company’s operations; and implement mitigating factors to minimise risk.

  • Development, implementation and review of policies and procedures aimed at managing risks related to the company’s operations, taking into account ISO, AML regulations and the Regulation on Personal Data Protection (GDPR);

  • Staff training on compliance and risk,

  • Conducting processes resulting from the AML regulations (including supervision over the correct due diligence documentation of the Company’s clients);

  • Cooperation with the company’s customers in the implementation of processes resulting form the AML regulations;

  • Monitoring of the GDPR regulations and updating existing policies in this area, including the supervision of processes and ensuring security related to the processing of personal data;

  • Assessment of risks to the protection of personal data resulting from new projects and new business initiatives.

Aplica pentru acest post
Java Programmer
Descrierea postului

A person employed as JAVA Programmer will be a member of a team responsible for designing, implementing, testing and developing applications written in Java and developing and maintaining web applications based on Java.

We offer
•    Attractive salary
•    Flexible working hours
•    Diverse forms of work/cooperation
•    Development opportunities depending on your commitment and results
•    Cooperation with an experienced team of programmers enabling you to exchange experience and broaden your knowledge

Cerinte

•    Proficient knowledge of Java (OCA certification will be a plus)
•    At least basic knowledge of GWT (Google Web Toolkit)
•    Knowledge of basic design patterns
•    Knowledge of the basics of computer graphics
•    Ability to use version-control systems
•    At least one year's experience in Java programming
•    Knowledge of English enabling you to read technical documentation

Other skills an advantage
•    Experience in working on medium- or large-scale programming projects
•    Experience in creating graphic and multimedia applications and games
•    Experience in creating applications for mobile devices
•    Knowledge of Eclipse and IntelliJ
•    Knowledge of Git version-control system
•    Good knowledge of HTML5
•    Knowledge of SQL databases

Responsabilitati cheie

•    Designing and implementing applications (games) using Java
•    Creating technical documentation
•    Working together with a team of programmers 

Aplica pentru acest post
C++ Programmer for Linux and Windows OS
Descrierea postului

A person employed as C++ Programmer will be a member of a team responsible for designing, developing, implementing and testing various types of applications running on Linux and Windows operating systems.

We offer
•    Attractive salary
•    Flexible working hours
•    Diverse forms of work/cooperation
•    Development opportunities depending on your commitment and performance
•    Cooperation with an experienced team of programmers enabling you to exchange experience and broaden your knowledge

Cerinte

•    Proficient knowledge of C++ (STL, Boost, etc.) backed up with samples of jobs/projects done
•    Experience in programming both for Linux (above all) and Windows operating systems
•    Ability to use version-control systems
•    Knowledge of English enabling you to read technical documentation

Other skills an advantage
•    Experience in working on medium- or large-scale programming projects
•    Experience in creating graphic and multimedia applications and games
•    Ability to write Bash shell scripts, etc. and knowledge of popular scripting languages
•    Knowledge of Git version-control system

Responsabilitati cheie

•    Designing and implementing applications using C++ language in Linux and Windows environments
•    Creating technical documentation
•    Working together with a team of programmers

Aplica pentru acest post
C++ Programmers
Descrierea postului

A person employed as C++ Programmer (mathematician) will be a member of a team responsible for designing, implementing and testing various types of applications running on Linux and Windows operating systems and employing principles of mathematical statistics.

We offer
•    Attractive salary
•    Flexible working hours
•    Diverse forms of work/cooperation
•    Development opportunities depending on your commitment and performance
•    Cooperation with an experienced team of programmers enabling you to exchange experience and broaden your knowledge
 

Cerinte

•    At least an average knowledge of C++ language (STL, etc.)
•    Knowledge of the issues concerning mathematical statistics and the ability to apply numerical algorithms
•    Good knowledge of spreadsheet applications and the ability to use them for effective performing of calculations relating to mathematical statistics
•    Knowledge of English enabling you to read technical documentation

Other skills an advantage
•    Knowledge of rules relating to game theory
•    Experience in working on medium- or large-scale IT projects
•    Knowledge of Python scripting language
•    Knowledge of Git version-control system

Responsabilitati cheie

•    Designing and implementing applications using C++ language in Linux environment 
•    Creating technical documentation
•    Working together with a team of programmers

Aplica pentru acest post
2D Graphics Designer (Digital Painting)
Descrierea postului

A person employed as 2D Graphic Designer will be co-responsible for developing visualization concepts of games on the basis of presented project guidelines from the initial sketch stage to the finishing touch stage of the end product.

We offer
•    A fully remote job in a tight-knit team operating in a friendly, non-corporate environment.
•    Flexible working time.
•    Competitive salary.
•    Participation in engaging and ambitious game projects.
•    Independent work on projects if you have the required skills and experience.
•    Cooperation with an experienced team of graphic designers and animators enabling you to exchange experience and continuously broaden your knowledge.
•    Development opportunities depending on your commitment and performance.

Cerinte

•    Has practical skills in using Adobe Photoshop software.
•    Possesses proven experience in working on projects based on the Digital Painting technique. Unfortunately, mere experience in commercial and advertising graphics, websites, photos, vectors, etc. will not be sufficient.
•    Creative thinker, can think outside the box.
•    Extremely imaginative, can give a project a unique style and is able to find unique solutions of visual problems. 
•    Can communicate well.
•    Has good organisational skills that enable him/her to operate efficiently in a middle-sized team while working on different simultaneous projects.
•    Flexible and able to respond quickly to changing guidelines and new circumstances.
•    Consistent and conscientious.
•    Able to work well under time pressure.
•    Highly motivated to work on interesting and ambitious game projects, eager to develop professionally.

Other skills an advantage
•    Experience in the video game industry.
•    Knowledge of other Adobe applications.
•    Experience in using project management systems.
•    Knowledge of basic principles of 3D graphics.
•    Ability to communicate in English.

Responsabilitati cheie

•    Creating game concept arts using Adobe Photoshop based on project specifications
•    Working together with a team of graphic designers
•    Working together with a team of programmers

Aplica pentru acest post
Spine Animator
Descrierea postului

We offer
•    A fully remote job in a tight-knit team operating in a friendly, non-corporate environment.
•    Flexible working time.
•    Competitive salary.
•    Participation in engaging and ambitious game projects.
•    Independent work on projects if you have required skills and experience.
•    Cooperation with an experienced team of graphic designers and animators enabling you to exchange experience and continuously broaden your knowledge.
•    Development opportunities depending on your commitment and performance.

Cerinte

•    Has at least one year's experience and is proficient in the use of Spine (Esoteric Software).
•    Must have the ability to handle Adobe Photoshop software.
•    Experienced in creating 2D animations using Spine and can support it with samples of animations made.
•    Creative thinker, can think outside the box.
•    Extremely imaginative, can create animations using diverse techniques and possesses knowledge of recent trends in making 2D animation.
•    Can communicate well.
•    Has good organisational skills that enable him/her to operate efficiently in a middle-sized team while working on different simultaneous projects.
•    Flexible and able to respond quickly to changing guidelines and new circumstances.
•    Consistent and conscientious.
•    Able to work well under time pressure.
•     Highly motivated to work on interesting and ambitious game projects, eager to develop professionally.

Other skills an advantage
•    Experience in the video game industry.
•    Experience in using project management systems.
•    Ability to communicate in English.

Responsabilitati cheie

•    Creating and optimizing 2D animation using Spine based on provided graphic materials and project specifications
•    Working together with a team of graphic designers
•    Working together with a team of programmers
 

Aplica pentru acest post
2D Animator
Descrierea postului

A person employed as 2D Animator will be co-responsible for developing 2D animation concepts of games on the basis of presented graphic material and project specifications from the concept stage to the finishing touch stage of the end product.

We offer
•    A fully remote job in a tight-knit team operating in a friendly, non-corporate environment.
•    Flexible working time.
•    Competitive salary.
•    Participation in engaging and ambitious game projects.
•    Independent work on projects if you have required skills and experience.
•    Cooperation with an experienced team of graphic designers and animators enabling you to exchange experience and continuously broaden your knowledge.
•    Development opportunities depending on your commitment and performance.
 

Cerinte

•    Has at least one year's experience and is proficient in the use of Spine (Esoteric Software).
•    Must have the ability to handle Adobe Photoshop software.
•    Experienced in creating 2D animations using Spine and can support it with samples of animations made.
•    Creative thinker, can think outside the box.
•    Extremely imaginative, can create animations using diverse techniques and possesses knowledge of recent trends in making 2D animation.
•    Can communicate well.
•    Has good organisational skills that enable him/her to operate efficiently in a middle-sized team while working on different simultaneous projects.
•    Flexible and able to respond quickly to changing guidelines and new circumstances.
•    Consistent and conscientious.
•    Able to work well under time pressure.
•    Highly motivated to work on interesting and ambitious game projects, eager to develop professionally.

Other skills an advantage
•    Experience in the video game industry.
•    Knowledge of other Adobe applications.
•    Experience in using project management systems.
•    Ability to communicate in English.

 

Responsabilitati cheie

•    Creating and optimizing 2D animation using Spine and/or After Effects based on provided graphic materials and project specifications
•    Working together with a team of graphic designers
•    Working together with a team of programmers
 

Aplica pentru acest post
Tester
Descrierea postului

•    Testing various applications
•    Writing test scenarios and test cases
•    Performing manual tests along with documenting their processes and results.
•    Proposing and implementing solutions that can improve the quality and effectiveness of the testing process.
•    Creating software test documentation
•    Cooperation with the programming department and the Testing Coordinator.
•    Providing the best possible quality and high efficiency of performed tasks.

We offer
•    Work in a young and creative team.
•    Participation in engaging and ambitious company projects.
•    Attractive salary based on your experience and skills.
•    Diverse forms of work/cooperation.
•    Flexible working hours.
•    High level of independence.
•    Good career opportunities in an international environment.

Cerinte

•    Analytical thinking skills.
•    Basic operation of MS Word and Excel programs.
•    Proficient computer literacy.
•    Ability to organise work well based on set goals.
•    Good problem-solving skills and responsible approach to work.
•    Effective communication.
•    Ability to work well in a team.

Other skills an advantage
•    Knowledge of the tools for software testing and reporting tests (JIRA, Redmine, TestRail).
•    Knowledge of the issues relating to tests and the application lifecycle.
•    Knowledge of software testing standards.
•    Theoretical and practical knowledge of software testing methods.
•    Knowledge of the basics of programming will be a plus.
•    Ability to communicate in English.

 

Responsabilitati cheie

•    Testing applications
•    Preparing scenarios and test cases
•    Proposing and implementing solutions to increase the quality and effectiveness of the testing processes
•    Preparing testing documentation
•    Working together with a team of programmers 

Aplica pentru acest post
Head of Marketing and Communications
Descrierea postului

Looking for an international and strategic job? Are you enthusiastic to work hand-on marketing initiatives? Do you believe that casino games are the future of the iGaming industry? As part of Wazdan, each day is a chance for you to make an impact and help us be better than we were the day before! 

Cerinte

•    Previous experience in similar role within IT sector
•    Proven successes in building and implementing marketing strategies
•    Experience in creating media support materials such as press releases, e-mail pitches and newsletters, and content distribution
•    Proficiency with social media channels and working knowledge of social media paid advertising campaigns
•    Advanced knowledge of analytics software (media monitoring tools, Facebook Insights, Google Analytics)
•    Strong organizational skills and excellent attention to detail
•    Being proactive and self-motivated; able to set priorities, manage time effectively and meet deadlines
•    Ability to work cross-functionally and build effective working relationships across various departments
•    A sense of humor, confidence and creativity
 

Responsabilitati cheie

•    Creating and executing our marketing and PR strategy
•    Planning and organizing events and conferences
•    Preparing and editing PR articles, reports, internal communication and social media updates
•    Collaborating with project managers, sales, HR, external influencers and industry experts to pitch, conceptualize and optimize information that meets the needs of stakeholders
•    Setting KPI’s and executing social media paid campaigns and PR activities to generate leads, grow brand awareness and community
•    Analyzing social media performance and optimizing conversion
•    Maintaining and updating media relations information on websites

Aplica pentru acest post
Marketing Manager
Descrierea postului

We are looking to recruit an experienced Marketing Manager with a strategic vision to undertake marketing projects for the benefit of our company to join our team on a full-time basis.

The ideal Marketing Manager will be passionate about the “art of marketing” and have an abundance of ideas for building efficient strategies. They must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. The goal is to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth.

Cerinte

•    Degree in marketing, business management or a relevant field
•    At least two years’ experience working in a similar position within the gaming industry
•    High attention to detail with the ability to multi-task and adhere to deadlines
•    Experience in planning marketing strategies, advertising campaigns and successful public relations efforts
•    Experience in developing both online and offline marketing plans
•    Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online Analytics, Google Adwords etc.)
•    Hands on experience in customer relations, social marketing as well as SEO
•    Well-organised with a customer-oriented approach
•    Outstanding communication and interpersonal skills
•    The ability to work independently and take accountability for projects
•    Ability to work in a dynamically changing environment
•    Willingness to travel regularly is essential to this role
•    Experience in HTML and Photoshop would be considered an advantage.
•    Fluency in other languages would be considered an advantage. 

Responsabilitati cheie

•    Be responsible for arranging and supervising various promotional activities (tradeshows, venues etc.)
•    Be responsible for brand management and brad positioning. Review and monitor market conditions and measure brand perception
•    Analyse marketing trends and recommend consumer marketing, business development and branding strategies based on analysis and feedback
•    Support the team to develop campaigns for various channels to drive sales and market growth
•    Provide direction to agencies and partners
•    Monitoring and managing social media profiles and quality content on Instagram, Facebook and LinkedIn
•    Support the marketing team in organising various projects
•    Write marketing literature (brochures, press releases etc.) to augment the company’s presence on the market. 
 

Aplica pentru acest post
Account Manager
Descrierea postului

Fiind unul dintre cei mai buni si cei mai ambitiosi furnizori de jocuri de cazinou online si mobil precum si afaceri legate de solutii cu scopul de a oferi jucatorilor si clientilor lor cele mai bune unelte distractive si operationale respectiv unul care se poate gasi online. Account Manager-ul va lucra mana in mana cu echipele de vanzari si dezvoltarea afacerii in crearea de relatii cu clientii care exista si dobandirea de noi clienti.

Cerinte
  • Conducerea echipei si abilitati de lider;
  • Abilitati excelente verbale, de citit si de scris;
  • Managementul contului puternic, abilitati de vanzare si negociere impreuna cu puternice cunostinte a produselor din cazinouri online si experienta in colaborarea cu parteneri externi precum operatorii de cazinouri online;
  • Experienta larga de nivel inalt in gestionarea clientilor;
  • Peste 2 ani experienta in afacerea dezvoltarii cazinourilor online impreuna cu experienta in sectorul de gaming;
  • Stabilirea de legaturi cu operatorii de cazinouri este necesara pentru aceasta pozitie pentru a fi capabil sa le oferi jocuri si produse asociate.

 

Responsabilitati cheie
  • Dezvoltarea, cresterea si mentinerea unui portofoliu de clienti; asigurarea unei relatii puternice profesionale cu ei;
  • Construind din zgarietura si conducerea tuturor activitatilor de management a contului;
  • Largirea oportunitatilor de business pentru a obtine tinte identice si obiective pentru a maximiza veniturile care genereaza oportunitati;
  • Focalizarea pe largirea portofoliului nostru de operatori mari in industria de jocuri, in special pe piata Europeana, prin intermediul generatiei care conduce;
  • Obtinerea de previziuni despre vanzari, bugete KPI's/tinte precum si alte proiectii;
  • Identificarea si managementul riscului si stabilirea de asteptari realiste pentru client;
  • Participarea in targuri de comert, intalniri de vanzari si alte evenimente speciale;
  • Mentinerea de relatii pozitive cu clientii cheie si convertirea oportunitatilor in vanzari.
Aplica pentru acest post
Manager de vanzari si dezvoltarea afacerii
Descrierea postului

Rolul de Managerului de vanzari si dezvoltarea afacerii este unul ambitios si tinteste spre performanta inalta orientata a individului care va ajuta Wazdan sa se dezvolte prin folosirea de strategii cheie, tactici si promovarea cresterii grupului tot timpul. Managerul de vanzari si dezvoltarea afacerii isi va atinge tintele prin construirea de relatii, intelegerea nevoilor clientului si promovarea produselor companiei si serviciilor.

Cerinte
  • Bune abilitati interpersonale, si abilitatea de a crea un sens si relatii de durata.
  • Excelenta cunoastere a jocurilor si a industriei de jocuri.
  • Capacitatea de a indeplini sarcini si a livra rezultate cu lucrul sub presiune.
  • Cunoasterea strategiilor B2B.
Responsabilitati cheie
  • Dezvoltarea si executarea unui plan strategic pentru a atinge si maximiza tintele de vanzari si extinderea bazei de clienti, precum si mentinerea de relatii puternice, de lunga durata cu clientii;
  • Dezvoltarea unei retele de afaceri sustenabile, sprijinirea obiectivelor comerciale si includerea oportunitatilor pentru calificare si inchidere;
  • Dezvoltarea unui plan tactic de marketing pentru vanzarea pieselor de nisa, sfatuirea si sprijinirea livrarii catre sectoare industriale apropiate;
  • Supravegherea si conducerea tuturor pietelor regulate de iGaming cu obiectivul de a dezvolta strategii, de a descoperi si evalua noi oportunitati de afaceri si a crea un plan strategic global pentru vanzari si dezvoltarea afacerii;
  • Focalizarea pe extinderea portofoliului companiei prin parteneriate cu operatori mari din industria de jocuri, in mod particular pe piata Europeana;
  • Identificarea si raportarea de oportunitati de afaceri in pietele tinta si noi oportunitati de dezvoltare de afaceri in pietele emergente;
  • Actualizarea regulata a informatiilor de activitate si retele pentru raportul managementului;
  • Luand parte in procesul de dezvoltare a jocului precum si in dezvoltarea strategiei de brand;
  • Fii principalul contact pentru clientii de afaceri si perspective, conduce toate aspectele relatiilor la nivelul comercial si tehnic, folosind cele mai bune resurse disponibile;
  • Servind ca un reprezentant la evenimentele industriale majore, conferinte, targuri de comert si expozitii;
  • Efectuarea unei analize a pietei online de gaming focusata pe cererile potentiale ale jocurilor de cazinou;
  • Participarea la evenimente in retea de peste mari pentru a promova brandul.
  • Lucrand de-a lungul echipelor pentru oferirea de feedback la produsele si brandul Wazdan.
  • Lucreaza cu echipa pentru a atinge telul strategic al echipei.
Aplica pentru acest post